Patient resources

If you are a new patient at Osteopathic Healing Hands — Here are some resources you will need to gather and complete ahead of your appointment with us.

Please bring the following to your appointment

  • Referral Letter (if required)
  • Reports, X-rays, MRIs, CT scans etc. and any other relevant information
  • List of medications (if any)
  • Driver’s License or a valid ID
  • Your completed New Patient Questionnaire
  • Please ensure you arrive with your face-mask and inform us if you have any symptoms in advance of your appointment

New patient questionnaire

Please download this form, print it out and complete all appropriate fields

Visiting the clinic

Please arrive 10-15 minutes early for your appointment for registration and to fill in a health questionnaire.

Meet the doctors

Dr. Payel Banik
Doctor of Osteopathy (D.O.)

Dr. Banik received her undergraduate degree at Trinity University in San Antonio, TX. She earned her Doctor of Osteopathy (D.O.) from Texas College of Osteopathic Medicine at the University of North Texas Health Science Center in Fort Worth, TX in 2009. She completed her family medicine residency at San Jacinto...

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Frequently asked questions

  • ‘DO’ explained

If I have insurance, is there any way to be reimbursed?

Yes, I provide a superbill at the end of your visit, which you can then file with your insurance company as an out-of-network provider. After you have met your out-of-network deductible, your insurance company will reimburse you at the rates according to your specific plan.

I like to look at it this way. In most cases when you go to the doctor, you pay your copay at the time of your visit, and then several months later, you get a bill to pay because no insurance company covers everything. In coming to see me, you pay for everything up front, and then you can get reimbursed, and you’ll end up paying about the same amount as if you combined your copay and the bill you’d receive later.

  • ‘DO’ explained

What is a typical visit at your office?

The first visit is an hour long, during which I take an extensive history to understand your unique situation and then the rest of the time is spent performing osteopathic manipulative treatment. It is best if you wear loose, comfortable clothing for your treatments. Follow- up visits are half an hour.

This is different from the usual office visit when you go to the doctor. Let me give a story, My husband recently went into a doctor’s appointment and showed up on time, as he is busy. After waiting for 40 minutes he was finally brought back into an exam room, where he was now clearly upset. Then an additional twenty minutes went by where he waited impatiently and had to reschedule a work call. When the doctor did arrive in the room, they spent a grand total of five minutes speaking to him, typed on the computer for five more, handed a prescription to him, and then left. This is in large part due to the current volume-based business model driven by the insurance companies who reimburse the physicians. My husband and I do not believe that quality healthcare can be provided in five or ten minutes. In my opinion this is not the physician’s fault. They typically come out of training with an average of ¼ million dollars in debt that has to be paid back, and they are bound by how insurance companies reimburse them. When removing the insurance company from the equation, I now have the ability to spend a full hour with new patients and thirty minutes on follow ups. I have chosen my current practice model to allow me the time I feel is necessary to deliver quality care to my patients. This means I can see a maximum of 8 new patients per day.

  • ‘DO’ explained

Is osteopathic manipulative treatment safe?

Yes. Sometimes people have a treatment reaction where they feel some soreness for a day or two afterwards. The best way to deal with this is to make sure you drink plentiful fluids to flush out any toxins that were released during treatment. Sitting in an Epson salt bath also helps reduce the treatment reaction. Not everybody has a treatment reaction; it just depends upon how your body reacts.

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